Customer Service (Trims/Garment)

Báo lỗi

☞ CHI NHÁNH CÔNG TY TNHH MỘT THÀNH VIÊN FRAMIS VIỆT NAM TẠI ĐỒNG NAI

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Ngày cập nhật: 30-11-2024

Địa điểm: Đồng Nai

Ngành nghề: Tư vấn - Chăm sóc khách hàng Dệt may/ Da giày

Vị trí: Nhân viên

Mức lương: Cạnh tranh

Trình độ: Cao đẳng

Kinh nghiệm: Trên 3 Năm

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Mô tả công việc

GENERAL INFORMATION

  • Department: Customer Support
  • Location: HCM Area, Office in Dong Nais

WORKING HOURS

  • Mondays-Friday 8am-5pm (1 hour lunch break), every other Saturday

JOB DESCRIPTION

  • Manage daily orders via emails & ERP System
  • Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule
  • Report on weekly customer service activities, maintain accurate and timely reporting
  • Prepare samples and quotation daily for customer request
  • Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
  • Support project management to cross functional activity required for project execution.
  • Able to present company products, identify the customer needs, and elaborate the details to the customers
  • Able to assist & work with shipping department if necessary
  • Provide technical support to customer and problem solving for quality issue.
  • Any other ad-hoc tasks as assigned.

Yêu cầu công việc

  • Good PC skills in MS Office, Excel ss
  • Initiative, hard-working, responsible, and energetic
  • Well-organized, detail-minded and good interpersonal skills
  • Able to work under pressure in a fast-paced environment, and work overtime is required at peak season.
  • Capable to work independent for problem solving
  • Fluent in both written and spoken English and Vietnamese

PREVIOUS EXPERIENCE

  • Minimum 3 years working experience in trims / garment merchandising, or administration experience is also considerable

EDUCATIONAL LEVEL

  • F.7 or above

Quyền lợi công việc

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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Hạn nộp: 28-12-2024

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