IT Business Analyst

Hoiana Integrated Resort

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Ngày cập nhật: 14-04-2024

Địa điểm: Quảng Nam

Ngành nghề: IT - Phần mềm

Vị trí: Nhân viên

Mức lương: Cạnh tranh

Trình độ: Đại học

Kinh nghiệm: 2 - 3 Năm

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Mô tả công việc

  • Administers systems and related services for the purpose of ensuring the availability of services to authorized users.
  • Aligns systems services within the parameters of Resort objectives (e.g., designs, plan, implements, configures, maintains, tests, documents, and trains, etc.) for the purpose of meeting the mission, visions, and values of the department and the Resort.
  • Conducts research on systems products, services, standards, and best practices for the purpose of remaining current and up to date on available technology and its use.
  • Develops and maintains a variety of manual and electronic systems processes and data (e.g., communication processes for system data collections, reports, service life cycles, systems data/information exchanges with internal and external systems, and systems security, integrity, and test environments, etc.) for the purpose of providing systems and related data that meet resort requirements.
  • Develops and maintains scripts and utilities for the purposes of automating repetitive routines and administering systems controls per resort requirements.
  • Develops, implements and maintains systems administrative authorization, policies, and procedures for the purpose of ensuring the efficient and authorized use of systems and/or applications according to resort guidelines.
  • Develops, implements, and maintains the processes and documentation for systems service management (e.g., asset, capacity, changes, configuration, continuity, incident, life cycle, problem, release, vendor, etc.) for the purpose of ensuring the efficient and effective functioning of resort-wide systems.
  • Manages assigned systems services and related documentation (e.g., data exchanges, technical documentation, technical and nontechnical "end user" training, performance statistics, data architecture, quality control, user access, security, service architecture, service records, and vendor SLAs, etc.) for the purpose of ensuring the efficient use of systems and/or applications.
  • Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.
  • Provides excellent on-site and resort-wide customer service for the purpose of restoring service and resolving problems promptly and efficiently according to district standards and objectives.
  • Recommends and provides professional development for other staff and self that relates to systems services for the purpose of providing direction for meeting the districts goals and objectives.
  • Serves as "Project Manager" on systems-related projects for the purpose of completing projects in an efficient and cost-effective manner.
  • Perform other tasks as may be assigned from time to time by Line Manager and the Company Management.

Yêu cầu công việc

  • Business IT Acumen
  • Excellent problem-solving skills.
  • Analytical mindset.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication skills, English, and Vietnamese.
  • Attention to detail.

Quyền lợi công việc

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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Hạn nộp: 14-05-2024

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