Manager (Software) / IT Division

1-Software Development Life Cycle management:

- Analyse plan, process and requirement.

- Define development requirements based on user requirement.

- Design/review the software architecture, features and specifications Acquire, build or develop the software.

- Prepare deployment material and check the deployment. Maintain the software development.

- Support troubleshooting and debugging software.

- Train/guide the developmental team to optimize their work.

2-Software Quality Management:

- Quality assurance: set/propose standards, processes and/or compose procedures to maintain the quality, stability, reliability and security of services and software as well as to meet necessary regulatory.

- Quality planning: define the quality attributes to be associated with the output of the software.

- Quality control: supervise testing and reviewing software in stages to ensure quality assurance processes, standards, security and timeline.

3-IT Project Management

- Initiating, planning, executing, monitoring & controlling, closing management.

- Integration, scope, time, cost, quality, procurement, human resources, communications, risk, stakeholder management.

4-Manpower Management

- Lead, educate, instruct and manage staff to reach KPI.

5-Plan

- Research and evaluate software solutions.

- Propose the software and development budget and plan. Execute plan within budget.

6-Cloud Computing Management

- Propose suggestions and best practices to optimize customers’ cloud presence, performance, security, and cost.

- Designing the cloud environment from a holistic point of view, ensuring it meets all of the companys requirements.

- Completing the integration of new applications into the cloud environment.

- Develop and organize cloud systems and work closely with IT security to monitor the company’s cloud privacy.

7-Data warehouse/Business Intelligent Management

- Design and implement ETL (extract, transform and load) processes and data architecture to ensure proper functioning of analytics lad, as well as client’s or third-party’s reporting environments and dashboard.

- Collaborate with business and technology stakeholders in ensuring data warehouse architecture development and utilization.

- Perform the design and extension of data marts, meta data, and data models.

- Consolidate and optimize available data warehouse infrastructure.

8-Others

- Timely/periodically report all information to higher managers.

- As per assigned by superiors and other office work as required by the Company.

RELATIONSHIPS:

- Regional ICT(Information, communication and technology).

- Process owners.

- IT Steering Committee members Software vendors and developers.

DECISION MAKING AUTHORITY:

- To act within delegated authority given by IT General Manager.

KEY PERFORMANCE INDICATORS:

- IT project, software, enhancement, quality, number, timeliness and completeness.

- Cost efficiency.