Customer Service Leader - Goexport

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☞ CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM

Aussicht: 199

Update Tag: 14-04-2024

Ort: Ho Chi Minh

Kategorie: Beratung / Kundenservice

Position: Trưởng nhóm / Giám sát

Gehalt: 20 Tr - 30 Tr VND

Bildung: Cao đẳng

Erfahrung: 3 - 5 Năm

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Jobbeschreibung

We are looking for Customer Service Lead to join our team and provide the best service to our customer

You will working at the newest O2O e-commerce platform at Viet Nam. English – Chinese – Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.

Websie: Gosell.vn

Stellenanforderung

Team leader experience: 2 years, team size from 10

·Experience with: e-commerce

·Monitor and improve processes to improve KPIs, customer experience, and work productivity

·Proactive at solve problem, Collaborate with other groups / departments to achieve business goals

·Develop training plans for your team members.

·Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs

·English or Chinese: fluently

Job Nutzen

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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Frist: 14-05-2024

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