Operations Supervisor - ILA Cộng Hòa

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☞ ILA Việt Nam

View: 151

Update day: 14-04-2024

Location: Ho Chi Minh

Category: Consulting / Customer Service Education / Training

Position: Trưởng nhóm / Giám sát

Salary: Cạnh tranh

Education: Đại học

Experience: 1 - 2 Năm

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Job description

1. Training and Development

- Conduct Workshop/Training for TA and Operation

- Suggest courses to Academic/HO

- Operation Officer and TA Development

2. Property management

- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean, safe and workable;

3. Staff supervising

- Observe/monitor to make sure Operation Officer’s performance is accurate and professional;

- Monitor to make sure Operation Officer follow policies, procedures, instructions, internal regulations and standards;

- Responsible for appropriate forecast and ordering of books and materials for centre use;

4. Course administration

- Before a class start: classroom, teacher, TAs, books, CDs, POS, resources;

- Monitor ILA parents to make sure all information correct

5. Class schedule

- Work closely with sales and care team to merge or fill classes to burn revenue

- Monitor all class to alert CM to avoid delay or cancel

- Work close with sales and care team to forecast new classes

6. TA management

- Forecast TA ; Recruitment process & Induction

- Scheduling (Class/Substitution/Supervision/Level Testing)

- TA Salary/Scale raise

- Working location: 321 Cộng Hòa Phường 3 Quận Tân Bình Thành phố Hồ Chí Minh

- Working time: rotate shift.

Job requirement

1. Qualifications

- Prefer 02 years of working experience in a foreign company and in-service product

- Prefer working experience in an educational organization

- University graduated

- Ability to work independently and as part of team

- Fluent in both English and Vietnamese

2. Skills

- Leadership/ownership

- Management skills

- Team building and Communication skills

- Problem-solving skills

- Training and coaching skills

- Well-organized and detailed management

Job benefit

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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Deadline: 14-05-2024

Click to apply for free candidate

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