Front Office Supervisor

Ver: 230

Día de actualización: 14-04-2024

Ubicación: Ba Ria - Vung Tau

Categoría: Consultoría / Servicio al cliente

Posición: Trưởng nhóm / Giám sát

Salario: Cạnh tranh

Experiencia: Trên 2 Năm

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Descripción del trabajo

Responsibilities

Engaging leadership that inspires and empowers the Front Desk staff.
Proactively communicates guidelines for staff that shapes the unparalleled standards expected.
Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
Execute training programs and tools at Front Desk that addresses room availability, revenue, rate and selling strategies that can maximize occupancy.
Produces regular and special reports; maintains required records and files.
Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
Trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.

Qualifications

One – Two years experience working required.
One year department experience preferred.
College degree is required and Higher Education is preferred.
Microsoft Office knowledge required.
Must present a well-groomed appearance.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
Solid and professional communication skills, both oral and written.
Organized, can multi-task, good problem solving skills and detail-oriented.

Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business