Supplier Quality Manager

Drives and owns all quality aspects of products produced on all Suppliers or Manufacturers. Reviews and participates in all areas concerning Quality while working cross functionally with internal and external teams.

Oversee supplier production, qualification and ongoing testing and inspection to ensure product quality leading suppliers to TTI’s “Built-In-Quality” program. Manage activities promoting design for manufacturing and quality.

Manage the development of quality plans, procedures and process controls on manufacturers/suppliers to achieve the most effective-efficient method to minimize cost of quality and ensuring 100% Safe, Good, and Reliable products are shipped to the markets.

Manage development of manufacturers and suppliers’ Quality Team to be top-notch managing quality of TTI products.

Promote Good Manufacturing Practice into supplier/manufacturer’s production line. Manage product and process continuous improvement.

• Managing development of Product Process Quality Control Plan with suppliers or manufacturers and ensure that they are up to date based on latest Product Specification and market requirements.
• Champion in promoting Built-in-Quality program to all suppliers/manufacturers.
• Drive Advance Quality Planning requirements with supplier quality engineers working with project/engineering teams and suppliers / manufacturers for new product introductions to promote design for quality and manufacturing discipline.
• Manage and control the implementation of product specification and market requirements into suppliers’ or manufacturers’ process.
• Participate in OEM’s PFMEA’s
• Drive OEM’s in Visual factory; including MDI / KPI boards, and 5S
• Review customer returns data and implement corrective action as required
• Evaluate and provide technical support in developing supplier process controls and inspection standards e.g. test equipment, gauges, inspection fixtures, poke yoke fixtures, cooling (process) fixtures
• Manage Supplier Change Request process between Supplier and TTI Engineering.
• Manage SPC and process capability studies (Cpk) on critical processes at supplier.
• Taking lead role in all communications with external stakeholders to ensure complete and accurate information is received.
• Manage Corrective and Preventive Action Process concerning quality issues from suppliers’ critical T2 suppliers, T1 manufacturing process, Reliability Issues or customer/market complaints.
• Drive improvements with engineering or project team regarding product design and tooling to ensure effective methods of production.
• Drive solutions on engineering design changes that would improve supplier / manufacturer’s capability, yield, productivity and capacity.
• Manage Inspection and Testing
  • Ensure Inspectors adhere to Inspector’s Standard Work, and adhere to the sampling rates agreed between TTI and OEM
  • Evaluate and shore up OEM’s Inspector training and qualification program
  • Assure test and inspection equipment is acceptable; including Gage R&R and Red and Green standards
  • Evaluate ABR / Reliability testing results, implement corrective actions as required
• Participate in VE programs by guiding supplier to prepare AQP requirements and preparing validations for quality feasibility.
• Take lead in Quality Improvement Programs
• Prepare audit reports, technical reports, and Corrective / Preventive Action as per requested by their superior.
• Manage annual supplier development strategy and planning
• Diligently support superior on any ad hoc assignments and delegation