Airfreight Coordinator

Errore

☞ Indo Trans Logistics

Visualizza: 141

Giorno di aggiornamento: 04-05-2024

Località: Ho Chi Minh

Categoria: Trasporti / Logistica / Magazzino Altra

Posizione: Nhân viên

Stipendio: Cạnh tranh

Educazione: Đại học

Esperienza: 1 - 3 Năm

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Descrizione del lavoro

Performance (40%)
1/Making the documentation
- Send the arrival notice to customer on time
- Send the booking to airlines on time
- Send the booking confirmation to customer on time
2/Handle document exactly
- Handle documentation exactly
- Finish file on time per month
Customer Satisfaction (15%)
1/External Complaint from customer
- Take care customer careful & satisfy the customer requests
- Follow SOP strictly.
2/Internal Complaint from Customers
- Work closely with other BU to get the full information to handle the shipment
- Support other BU to provide the best service to the customers
Operation Excellence (15%)
1/Initiative
- Create new initiative for development and improvement
2/Compliance assurance
- Follow the ITL regulations strictly
Human Resource Management (10%)
1/Training course (internal or/and external) from company to improve the skills
2/Company activities participating
RESPONSIBILITY
- Ensure to send the booking, document on time
- Ensure to finish files before deadline
- Ensure to satisfy customer request
- Ensure no complaints from internal & external customers
AUTHORITY
- Have the right to refuse some requests from external & internal customers which conflict with company policy
- Have the right to proposal to Manager for good execution and achieve targets assigned

Requisiti di lavoro

QUALIFICATIONS
- Bachelor, college of foreign trade economic
- Knowledge of Transportation industry
- Good in English (B Level)
- Good Computer skills (MS Office)
EXPERIENCE
- Min. 1 year – experience of the role
- Working for Logistic, Transportation, Express … is preferred
INTERNAL & EXTERNAL RELATIONSHIPS
- Report directly to A/F supervisor from AF Dept
- Report Indirectly to Head BU as required
- Interaction with other BU: Sales, Operation, …
SPECIAL REQUIREMENTS – WORKING CONDITIONS & OTHERS
- Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
- Joining some other Projects as required

Beneficio del lavoro

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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Scadenza: 03-06-2024

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