FRONT OFFICE ADMINISTRATOR

Grace Skincare Clinic - Công Ty TNHH May Hun

見る: 141

更新日: 04-05-2024

場所: Ho Chi Minh

カテゴリー: 健康/医療 コンサルティング/カスタマーサービス 管理/事務/アシスタント

レベル: Nhân viên

給料: Cạnh tranh

教育: Cao đẳng

経験: Trên 1 Năm

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仕事内容

- Handling all phone calls to the clinic

- Scheduling appointments for clients in the CRM system and maintaining them as required

- Manage the appointment booking system for customers (including the contacts, appointment schedules, treatment services, ...) effectively to optimize the clinics operational productivity while ensuring the best experience for guests. And products at the Clinic.

- Calling clients to remind them about appointments

- Welcoming guests to the clinic, instructing them about the services, responding to their questions

- Solves problems by proactively communicating with patients and colleagues

- Cashiering & invoice issuing

- Input client data into CRM

- Ordering and monitoring supplies as needed

- Support other functional staff as required

- Maintains the cleanliness and neatness of the front desk and clinic area

- Reports any unusual occurrences or requests to the Line manager

- Other tasks as required by the Line Manager/Management Board

仕事の要件

- College/University degree with a major in Business Administration, Hospitality, English, or any related fields

- 1-year experience in Front desk, Customer services, Telesales,… Preference is given to those with work experience in Hospitality services, skincare centers, and beauty salons.

- Office administration skills

- Be comfortable communicating with clients in English

- Good-looking, no acne scars on the face

- Detail-oriented, confident, responsible

- Active, flexible, and a good problem-solver

- Open-minded, positive attitude, team-player

- Work hours: 6 days/week 10:00AM - 7:00PM (1 weekly day off except for Sat. & Sun.)

Compensation and benefits:

· Salary (negotiable, depending on skill set), monthly bonus, 13th-month salary

· Probation (02 months): 100% basic salary

· Loyalty Bonus

· Staff family and friends complimentary and reduced-price treatment plan

· Other benefits (annual leave, paid holidays, Social insurance- as required by Labor Law)

· Professional training

· Professional, international standards working environment

· Annual health check-up

· Company offsite trip

· Discounts on skincare services for staff and family or friends

· Monthly Birthday Parties, Team-building

仕事上の利点

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Phụ cấp thâm niên
  • Nghỉ phép năm
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締切: 03-06-2024

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