Junior Assistant Station Manager for 6E

Công ty Cổ Phần Công Nghệ Du Lịch Gotadi

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Ngày cập nhật: 04-05-2024

Địa điểm: Hồ Chí Minh

Ngành nghề: Tư vấn - Chăm sóc khách hàng

Vị trí: Nhân viên

Mức lương: Cạnh tranh

Trình độ: Cao đẳng

Kinh nghiệm: 1 - 3 Năm

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Mô tả công việc

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.


Reservations & ticketing:
• Making reservations across the counter
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.


Departures:
• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.


Arrivals:
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.


Post flight departure:
• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”

Yêu cầu công việc

- Female/Male, good look appearances.
- Education: college degree or above.
- At least 01 years experiences in the same position and related field.
- Good communication and presentation skills in English and Vietnamese.
- Customer oriented and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize and manage time effectively.
- Ability to work under high pressure.

Quyền lợi công việc

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
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Hạn nộp: 03-06-2024

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