Outside Sales Representative - Lufthansa Cargo

오류

☞ VĂN PHÒNG BÁN VÉ HÃNG HÀNG KHÔNG LUFTHANSA TẠI VIỆT NAM

전망: 141

갱신일: 14-04-2024

위치: Ha Noi

범주: 다른 매상 운송 / 물류 / 창고

수평: Nhân viên

봉급: Cạnh tranh

교육: Đại học

경험: 1 - 5 Năm

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업무 설명서

Goals

The Outside Sales Representative is responsible for opportunity management and sales visits in coordination with Inside Sales and Manager Sales & Handling or Manager Sales. S/he performs structured sales visits and opportunity acquisition in coordination with Inside Sales.

Outside Sales and Inside Sales Representatives work together as a team to serve all customers of the specific market.

Tasks

Within the operational targets set by the Head of Sales & Handling (F/GC), the local Manager Sales & Handling (F/GC-G ) or local Manager Sales (F/GC-X ), the Outside Sales Representative performs the following duties:

Sales and Relationship Management

  • Achieves sales budget targets for assigned accounts
  • Creates rate offers, with and without guarantee of transportation
  • Enters into transportation agreements with customers
  • Identifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long-term or regular business
  • Acquires new customers and identifies new business with the help of LCAG sales tools and external sources of information
  • Performs market and account analysis and develops action plans using customer relationship information and internal reports in cooperation with Inside Sales and Commercial Team
  • Organizes and performs sales visits including presentations to customers with the aim to market the LCAG product and service portfolio and involves Inside Sales Representative as required
  • Organizes customer events
  • Maintains customer data and captures sales activities in the CRM tool
  • Actively pushes the eChannel usage and promotes eAWB
  • Manages capacity agreements such as LTCs in co-operation with Revenue Management as described in the Sales Rule Book
  • (Re-)Negotiates special rate agreements and LTCs as per Sales Rule Book considering market developments and customer’s performance
  • Develops and sells customer-oriented logistic solutions in collaboration with the Handling department and the Inside Sales Team
  • Shares information about activities, offers, strengths and weaknesses of his customers with Commercial Manager, Inside Sales, Sales (&Handling) Manager and Key Account Management
  • Actively supports the local customer segmentation process
  • Acts as “touch point” for Claims and Complaints and transfers them to Regional Customer Solutions Team (CST), respectively to the Claims departments and/or the accounting team following the process. Promotes the usage of eClaims/Complaints.

General

  • Performs all other duties assigned or delegated by supervisors.

작업 요구 사항

Education:

High school diploma/GED: Required

Master: Not required

Bachelor: Desirable

Professional Experience: Required

Years required/specify:

  • 2-3 years previous cargo experience, preferred sales experience or in a related area such as in the transport and logistics industry

Technical, competencies and other prerequisites

Language: English - Required

German- Desirable

Industry knowledge: Required

Please specify: Airfreight, Logistics, Transportation, Sales

Expert knowledge: LH Training courses- Desirable

Basic Knowledge

Computer skills: User

Please specify:

advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook. Knowledge of all relevant LH Cargo systems.

Authorities (disciplinary/professional/financial)

  • In accordance with rules and regulations, and given authorities

직업 혜택

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Du lịch nước ngoài
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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마감 시간: 14-05-2024

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