Senior Account Manager/ Account Manager (Social)

PG Group is one of the leading large-scale businesses in the event industry. Founded in 2002, over the last 2 decades, PG Group has dominated the marketing industry from the earliest days with nearly 1000 successful projects, collaborating with hundreds of the biggest brands in Vietnam and globally. Our achievements involve: Lazada Supershow, Tiger Remix, Tiger Wall, New Year Countdown, Phu My Hung Spring Flowers Festival… and many other projects like Activation / Mini Event, Digital IMC 360, Branding Packaging, Billboard…

JOB DESCRIPTION - Senior Account Manager/ Account Manager (Social)

1. Client Service:

• Being responsible for customer service of social campaigns implemented by the company.
• Maintaining good relationships with existing customers & develop new customers.

2. Human Management:

• Being responsible for recruiting, training, supervising, and evaluating employees of the department
• Being responsible for providing professional guidance to the department’s staff on customer service, brainstorming ability, writing social campaign proposal, presenting, making quotation, implementing social campaigns with strategic planning including media/social plan, communication plan, content direction,…
• Being responsible for assigning effective work and ensuring the quality of work of subordinate employees.
• Organizing training sessions, exchanging, updating trends, social media, advertising…

3. Project follow-up:

• Briefing art direction & idea with Creative team
• Managing & working with internal team to submit social plan
• Coordinating to project team to get full materials for social plan
• Preparing master timeline, checklist. Write social content, execution plan…
• Making a task list and allocate the resources to execute the campaign
• Choosing suitable suppliers for the projects. Ensure that the projects stay within the allocated budget, and maintain optimal budget
• Collaborating with Influencers and KOLs/KOCs to achieve marketing & branding objectives
• Representing the company at film/photoshoot locations to take care of clients as well as ensure that client issues are dealt with in an efficient manner
• Preparing and presenting social market review weekly and monthly for internal team
• Preparing daily, weekly and monthly report to review campaign progress for client and internal team
• Doing paperwork such as contract, payment advance and liquidation, etc

4. Project Management:

• Playing the role of project leader in implementing company projects.
• Being responsible for the quality of brainstorm sessions, concept orientation, art direction, ideas for proposal of social plans
• Conducting project presentations with the help/ participation of related Teams.
• Controlling price quotes and Internal costs of projects to ensure profit for the company.
• Managing and coordinating between project implementation departments to meet customers’ requirements.

5. Others:

• Reporting and updating to Account Director / CEO.
• Other duties related to consulting, strengthening and developing the company are assigned by Account Director / CEO.