Student Affairs Officer

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☞ Vietnamese-German University (VGU)

视图: 184

更新日: 14-04-2024

位置: Binh Duong

类别: 行政/文书/助理 电视/媒体/报纸 教育/培训

水平: Nhân viên

薪水: 13 Tr - 18 Tr VND

水平: Đại học

经验: 1 - 2 Năm

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职位描述

The duties and responsibilities of Student Affairs Officerinclude but is not limited to:

  • Pre-departure and arrival management of international and Vietnamese students (degree seeking, exchange): nomination, requests for all aspects in the process (student service), information on VGU services and procedures, also to parents
  • Handle student and parent requests during their stay at the institution in cooperation with faculties and administrative work units ("one stop shop" – incoming coordinator), consultation
  • Provide related document and evidence-based statistical number and comprehensive information to Head/Deputy Head of Academic and Student Affairs
  • Issue relevant documents on future student status at VGU for visa issuance with Vietnamese diplomatic missions abroad (immigration, visa extension etc.) as well as for other processes and inform the above target group on processes and standards at a public Vietnamese Institution of Higher Education, consultation
  • Update students on new policies, regulations via various channels/media and consult accordingly
  • Respond to incoming messages/ emails from international students as well as partner institutions and Vietnamese parents to handle their requests, answer questions and inquiries, provide information and consultation related to student services (policies, tuition fee, dorm, bus, student life at campus etc)
  • Report to superior(s) on shortcomings, urgencies and imbalances in student handling regularly/on demand
  • Plan and carry out events and implement intercultural and integrative measures for the international and Vietnamese student community at VGU during semesters (in cooperation with e.g. student clubs: international day/week, extracurricular activities) as well as assistance to/and organisation of incoming delegations as guests of the International Office (campus bookings and walks)
  • Prepare statistics, reports, official letters related to student statistics for sending institutions, authorities in Vietnam and other organizations
  • Support the main events of the International Office and ASA: Entrance Exam, Opening & Graduation Ceremony, Orientation week, international day, interns activities etc

工作要求

1.Qualification:Bachelor Degree in educational management, the humanities, English or related fields

2.Experiences:

  • Atleast 2-3 years of work experience in student related work units in higher education, preferably in an international context

3.Knowledge:

  • Knowledge and proven professional experience in student affairs and/or in higher education administration in general, additionally psychology, intercultural awareness would be considered as an asset.
  • Preference would be given to a candidate with knowledge in local infrastructure and reliable connections outside the Ben Cat campus that are relevant to the target group (services, housing)

4.Skills

  • Fluent in both oral and written English, both in discussions/meetings and for the delivery of reports
  • Excellent in MS-Office software
  • Outstanding communication skills, teamwork oriented attitude, problem solving skills, intercultural competence
  • Strong customer service orientation, creative, pro-active, can-do attitude
  • Presentation skills
  • Resilience and perseverance

5.Behaviours required

  • Readiness to proactively anticipate needs of individuals from diverse cultural backgrounds and to react to those in an interculturally competent way
  • Readiness to accept Vietnamese parents and students concerns in a fully customer-oriented way
  • Readiness to understand the importance of the institutional internationalization (strategy) and to implement related measures in the work unit for the target group, willingness to collaborate with faculties and administrative work units in the institution to reach strategic goals for internationalization
  • Ability to act self-confidently in an international working environment

工作兴趣

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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最后期限: 14-05-2024

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