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Assistant to Restaurant Manager
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☞ CÔNG TY TNHH VINTAGE COLLECTION
View: 187
Update day: 14-04-2024
Location: Ho Chi Minh
Category: Human Resources Administrative / Clerical / Assistant Consulting / Customer Service
Position: Nhân viên
Salary: 8 Tr - 12 Tr VND
Education: Đại học
Experience: 2 - 3 Năm
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Job description
- Ensures that all team members deliver a high level of guest service at all times.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
- Works with the Outlet manager and supervisors to train team members in guest service skills.
- Reports customer issues to the Directors.
- Oversees the preparation and update of training materials.
- Ensures restaurant standards have been implemented at an international level.
- Monitors operations and schedules and manages team effectively and efficiently in both peak periods and low business periods.
- Checks customer satisfaction on a daily basis and reports back to the Directors daily.
- Ensures that all team members work in a supportive and flexible manner with each other.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/offerings.
- Rosters team members effectively and efficiently.
- Manages the punctuality and grooming of all team members, ensuring that they have the correct uniform and have a high level of personal appearance and hygiene.
Job requirement
- A big smile and friendly personality.
- Experience in an proffesional environment.
- Passion and diligence
- Honesty
- Good English
- Long term commitment to the job and to grow!
- Ready to have some fun!
BENEFITS
- A competitive salary depending on experience.
- Service Charge each month
- Allowance meals cooked in-house
- Social insurance, Health Insurance, Unemployment Insurance as Legislation Law.
- Annual Leave.
- Restaurant discounts at our venues
Job benefit
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
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Deadline: 14-05-2024
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