Customer Care Officer – Working Quang Nam

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☞ CÔNG TY TNHH OKE VIỆT NAM

View: 214

Update day: 04-05-2024

Location: Quang Nam

Category: Marketing / PR Sales Overseas Jobs

Position: Nhân viên

Salary: Cạnh tranh

Education: Cao đẳng

Experience: Trên 2 Năm

Gender: Nữ

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Job description

  • Coordinating requests from the specialist departments with delivery options
  • Preparing quotations and delivery information to customers
  • Negotiate offers to Manage with customers, process documents accompanying goods
  • Monitor delivery dates and respond complaints if necessary
  • Handle shipping documents and book into the ERP system.
  • Assist in the processing of the customer care mailbox, answering customer inquiries
  • Entering incoming customer orders into the ERP system in consultation with production, logistics, and field service, if applicable.
  • Control and assure compliance with logistics processes.
  • Handle shipping documents and book into the ERP system.

Job requirement

  • Studies in the field of Logistics, Warehousing or Importation and Exportation.
  • At least 1-yearexperience in management in Customer service, Logistics.
  • English & Korean goodcommunication skills.
  • Ability to work in a team.
  • Master of MS Office.
  • Experience in using ERP system (using proALPHA is an advantage)
  • Good organizational, interpersonal, and problem solving skills

Job benefit

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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Deadline: 03-06-2024

Click to apply for free candidate

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