CUSTOMER SERVICE ASSISTANT MANAGER (Temporary 08 months)

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View: 115

Update day: 12-04-2024

Location: Long An Ho Chi Minh

Category: Sales Consulting / Customer Service

Position: Trưởng nhóm / Giám sát

Salary: 25 Tr - 40 Tr VND

Education: Đại học

Experience: 2 - 3 Năm

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Job description

1. Customer Service Function, organization, system, database processes.

  • Be accountable for organization, organization, system, database, processes for each business channel.
  • Be accountable for continunous improvement for CS functions to reach highest customer services level.
  • Be accountable for KPIs monitor and risk & opportunities identification.

2. Order to cash process

  • Be accountable for order accurracy.
  • Make sure customer will receive the corrected product & quatity

3. Monthly/weekly forecasting to make sure as demand need.

4. Manage & be accountable for customer, pricing & promotion master data

5. Report & Other.

Job requirement

  • At least 02-03 years of working experience with similar position at FCMG Company.
  • Familiar to SAP, needs analysis, stakeholder engagement
  • Good Team-Player, Self-motivation, Communication skills

Job benefit

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Xe đưa đón
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm
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Deadline: 12-05-2024

Click to apply for free candidate

Apply

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