[HCM/HN] Relationship Manager (Chuyên Viên Quan Hệ Khách Hàng – Mảng Cho Vay Mua Xe)

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☞ Công ty Tài chính TNHH Một Thành Viên Shinhan Việt Nam

View: 189

Update day: 04-05-2024

Location: Ho Chi Minh Ha Noi

Category: Finance / Bank / Stock Sales

Position: Nhân viên

Salary: Cạnh tranh

Education: Đại học

Experience: Trên 2 Năm

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Job description

I. Job Summary:
• The job holder is to attain everyday sales target and surpass expectations of customers and acting proactively in building, maintaining the long-term relationship with Car Showrooms/Car Dealers.
• The role is responsible for seeking possible opportunities to promote and cross sales other products such as: personal loan, insurance….
II. Key Accountabilities:
• Build and maintain relationships with Car Dealers and Clients.
• Conduct business reviews to ensure clients are satisfied with their products and services.
• Alert the other sales team members to opportunities for further sales within key clients.
• Let customers know about other company products
• Achieve client relationship targets and KPI’s as set by the Line Manager.
• Work closely with other departments to effectively complete Auto loan process.
• Escalate and resolve areas of concern as raised by Car Dealers and Clients.
• Carry out client satisfaction surveys and reviews.
• Liaise with internal departments to ensure client needs are fulfilled effectively.

Job requirement

• Education Background: University Graduate
• Minimum Experience: At least 2 years of Auto loan experience or 2 years of Car Dealer experience.
• Minimum Qualifications (Knowledge, Skill, Abilities)
• Basic knowledge: Financial service, banking or Car Showroom knowledge preferred
• Competencies: Leadership in both team environment and individual, Interpersonal Communication skill, Teamwork spirit motivation skill
• Computer skill: MS Office (Word, Excel, Access) and knowledge of CRM
• Practical working experience in sales, leading sales teams
• Interpersonal Communication skill
• Teamwork spirit motivation skill

Job benefit

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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Deadline: 03-06-2024

Click to apply for free candidate

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