[HCM/HN] Relationship Manager (Chuyên Viên Quan Hệ Khách Hàng – Mảng Cho Vay Mua Xe)

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☞ Công ty Tài chính TNHH Một Thành Viên Shinhan Việt Nam

视图: 183

更新日: 14-04-2024

位置: Ho Chi Minh Ha Noi

类别: 金融/银行/股票 营业额

水平: Nhân viên

薪水: Cạnh tranh

水平: Đại học

经验: Trên 2 Năm

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职位描述

I. Job Summary:
• The job holder is to attain everyday sales target and surpass expectations of customers and acting proactively in building, maintaining the long-term relationship with Car Showrooms/Car Dealers.
• The role is responsible for seeking possible opportunities to promote and cross sales other products such as: personal loan, insurance….
II. Key Accountabilities:
• Build and maintain relationships with Car Dealers and Clients.
• Conduct business reviews to ensure clients are satisfied with their products and services.
• Alert the other sales team members to opportunities for further sales within key clients.
• Let customers know about other company products
• Achieve client relationship targets and KPI’s as set by the Line Manager.
• Work closely with other departments to effectively complete Auto loan process.
• Escalate and resolve areas of concern as raised by Car Dealers and Clients.
• Carry out client satisfaction surveys and reviews.
• Liaise with internal departments to ensure client needs are fulfilled effectively.

工作要求

• Education Background: University Graduate
• Minimum Experience: At least 2 years of Auto loan experience or 2 years of Car Dealer experience.
• Minimum Qualifications (Knowledge, Skill, Abilities)
• Basic knowledge: Financial service, banking or Car Showroom knowledge preferred
• Competencies: Leadership in both team environment and individual, Interpersonal Communication skill, Teamwork spirit motivation skill
• Computer skill: MS Office (Word, Excel, Access) and knowledge of CRM
• Practical working experience in sales, leading sales teams
• Interpersonal Communication skill
• Teamwork spirit motivation skill

工作兴趣

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
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最后期限: 14-05-2024

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