IT Support/IT Officer (Working in Ha Noi Office)

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☞ Trends & Technologies, Inc. Vietnam Co., Ltd

View: 195

Update day: 14-04-2024

Location: Ha Noi

Category: IT - Hardware / Networking IT - Software

Position: Nhân viên

Salary: Cạnh tranh

Education: Cao đẳng

Experience: 1 - 2 Năm

Gender: Nam

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Job description

* Daily follow up IT Helpdesk operation, administrate and maintain PCs, laptops, printers, IT devices.

* Responding to client support requests.

* Contacting clients to find out the nature of the problem.

* Travelling to the client’s location or connecting via a remote link.

* Troubleshooting hardware and software issues.

* Installing and maintaining hardware and computer peripherals.

* Installing and upgrading operating systems and computer software.

* Troubleshooting networking and connection issues.

* Advising on software or hardware upgrades.

* Completing job reports and ordering supplies.

Job requirement

1. JOB REQUIREMENT

* University/College degree in Information Technology, Software Engineering, or another relevant field.

* Comfortable working and communicating in English.

* Experienced in installing and managing systems, networks for example: MS Office (Outlook, Excel, Word), Printers, Systems , IT infrastructures, etc

* Maintain inventory of all equipment, software and software licenses.

* Field experience supporting a variety of technologies and services.

* Excellent customer service and people skills.

* Hard-working, careful, and good at teamwork & time management.

* At least 1 year working experience in similar position.

2.MORE INFORMATION

* Probationary period: 2 months with fully-paid salary &

* Training opportunities: Internal training & Professional Center training (either domestic or overseas)

* Age: Unlimited

* Working time: Mondays - Fridays (7:45AM - 4:45PM ) & Saturdays (8:30AM- 12:00PM)

* Benefit:

Salary: Negotiation, bonus and salary review once per year (depends on Company business and staff working performance).

12 days fully-paid annual leave per year.

Social and health insurance

Holidays: 12 paid leave/year

Job benefit

  • Chế độ bảo hiểm
  • Chế độ thưởng
  • Tăng lương
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Deadline: 14-05-2024

Click to apply for free candidate

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