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Technical Service Engineer/Lab Officer (Chemical/Plating industry)
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☞ Công ty TNHH Auromex Việt Nam
View: 112
Update day: 14-04-2024
Location: Ha Noi
Category: Consulting / Customer Service Pharmaceutical / Chemical / Biotech
Position: Nhân viên
Salary: Trên 15 Tr VND
Education: Đại học
Experience: Trên 2 Năm
Gender: Nam
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Job description
- 70% capability in technical service and 30% capability in Laboratory support
- Working as the key member of Hanoi technical service team to provide efficient service delivery to all accounts within assigned area.
- Providing technical support, e.g. troubleshooting, installation, maintenance and repair on designated equipment.
- Keeping up to date on technical service responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining timely communications with customers to ensure resolution and proper follow-up.
- Updating manager for current information concerning to customers’ requirements, customer situations, trends, mass production plan, etc. to ensure project success.
- Coordinating with the laboratory team to ensure the punctuality of laboratory analysis results.
- Supporting equipment and tools and ensuring that these devices are adequate for serving the customers’ requirements.
- Gather information and test results for provide guidance for troubleshooting case to customer.
Job requirement
- Male, native speaker of Vietnamese, aged below 35 years old.
- Bachelor’s degree, preferably in Chemistry Science, Chemical Engineering or related fields
- At least 2 years’ work experience, preferably in chemical or metal plating field.
- Good command in English language is preferable.
- Be able to work independently with cross-functional teams.
Office address: No.58, Road 2-4, Gamuda Gardens, Tran Phu ward, Hoang Mai District, Hanoi City.
Warehouse address: Lot 1, CN8, Ngoc Hoi IP, Thanh Tri District, Hanoi City.
Job benefit
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
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Deadline: 14-05-2024
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