Trading Partner Specialist (Fresher)

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☞ Công Ty TNHH Dicentral Việt Nam

View: 352

Update day: 14-04-2024

Location: Ho Chi Minh

Category: IT - Software Quality Assurance / Quality Control

Number of recruitment: 1

Position: Nhân viên

Salary: 10 - 15 triệu

Education: Đại học

Experience: 1 năm

Gender: Không yêu cầu

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Job description

Use analytical skills, technical skills, creative skills, and interpersonal skills to support every phase of TrueCommerce’s implementation lifecycle. Nurture our relationships with Trading Partners and establish TrueCommerce as the market leader to assist companies to do business in any direction

1. KRA 1: Establish New Trading Partners (35%)
- Ensure the Trading Partner has a single EDI point of contact for all inquiries
- Establish and test connectivity between the Trading Partners and Customers
- Gather, maintain, and publish mapping specifications for departmental consumption
- Ensure mapping is being completed in accordance with the departmental Service Level Agreements (SLAs)

2. KRA 2: Relationship Management (25%)
- Establish and maintain accurate Trading Partner test instructions
- Align TrueCommerce with the Trading Partners as a preferred EDI provider for their vendors
- Establish TrueCommerce as a “test exempt” partner to help speed the deployment process

3. KRA 3: Technology Management (20%)
- Troubleshoot and resolve all production communication errors in accordance with departmental SLAs
- Document internal processes and contribute to standard operating procedures (SOP’s)

4. KRA 4: Professional Services Departmental Support (10%)
- Support Professional Services with EDI Standards, Trading Partner feedback, labels, and advanced troubleshooting
- Support “kick-off calls” to explain technology and processes to the customer

5. KRA 5: Sales Support (10%)

Job requirement

- Proficient in English. Must be personable and confident in communication via telephone, and well-written professionally via email.
- Customer relation
- Bachelors of Art in Economics/ English/ Comp Science
- Working time: 02 breaking shifts, Morning: 8:00 AM-12:00 PM and Evening: 8:00 PM - 00:00 AM

Job benefit

- 13h Month Salary & Talented Retention Bonus
- Extra Healthcare Insurance for Employee & Dependant
- 12 annual leave days and 2 personal leave days
- Wage: $500-$700
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Other information

- Đơn xin việc.
- Sơ yếu lý lịch.
- Hộ khẩu, chứng minh nhân dân và giấy khám sức khỏe.
- Các bằng cấp có liên quan.
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Contact Information

Contact: Chau Ngoc Thanh

Address: 139 Pasteur, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh, Việt Nam

Deadline: 14-05-2024

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