Online Sales Supervisor/ Giám sát bán hàng trực tuyến (Khu vực Hà Nội và TPHCM)
Errore
Visualizza: 144
Giorno di aggiornamento: 14-04-2024
Località: Dong Nai
Categoria: I saldi Marketing / PR
Posizione: Nhân viên
Stipendio: Cạnh tranh
Educazione: Cao đẳng
Descrizione del lavoro
Team Leadership: Provide leadership and guidance to a team of Online Customer Service Representatives to ensure they deliver exceptional service and meet performance targets.
Respond to Customer Inquiries: Provide prompt and accurate responses to customer inquiries via online messaging channels.
Customer Interaction Oversight: Monitor and review customer interactions conducted by the team to ensure professionalism, courtesy, and adherence to company standards.
Product Knowledge: Acquire and share a basic understanding of our automotive products
Issue Resolution Support: Assist the team in troubleshooting and resolving complex customer issues related to our products or services. As well as respond to messages yourself.
Documentation Management: Oversee and ensure the accurate maintenance of detailed records of customer interactions, including inquiries, complaints, and resolutions, by team members.
Requisiti di lavoro
Exceptional Proficiency in English: Strong reading, writing, listening, and spoken English skills are essential.
Fast Typing Skills: A minimum typing speed of 40 words per minute (WPM) is required.
Automotive Suspension and Mechanical Experience: While not mandatory, having knowledge in this area is beneficial.
Excellent Communication Skills: Demonstrated ability to communicate effectively, both in writing and verbally.
Strong Problem-Solving Abilities: The capacity to analyze and solve complex customer issues.
Customer-Focused Attitude: A commitment to providing outstanding customer service.
Beneficio del lavoro
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Xe đưa đón
- Du lịch nước ngoài
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Scadenza: 14-05-2024
Clicca per candidarti per un candidato gratuito
LAVORI SIMILI
-
💲 10 - 12 triệu⏰ 24-04-2024🌏 Nghe An
-
💲 7 - 10 triệu⏰ 24-04-2024🌏 Nghe An
-
💲 12 - 15 triệu⏰ 03-04-2024🌏 Nghe An
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh, Binh Duong, Can Tho
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh
-
💲 Thương lượng⏰ 27-03-2024🌏 Ho Chi Minh