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Sales Coordinator
Errore
Visualizza: 148
Giorno di aggiornamento: 14-04-2024
Località: Binh Duong
Categoria: Amministrativo / Impiegato / Assistente Altra I saldi
Posizione: Nhân viên
Stipendio: Cạnh tranh
Educazione: Đại học
Esperienza: 3 - 5 Năm
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Descrizione del lavoro
Order Processing
- Handle label inquiry/orders from receiving to shipment.
- Daily input all orders received, check and release to production.
- Fulfill all information on order tracking template and key into system.
- Manage documents by processing and filling all related documents to assure customer profile well maintained.
- Follow up all activities in team by conduct and support other members when necessary to maintain a smooth workfow.
- Join in training/meeting to get full understanding about handling orders/queries
Delivery management
- Ensure on time delivery to meet customers expectation.
- Inform to customer on delivery quantity, any possibility of good shortage (or excessive quantity)
- Negotiate with customer if necessary for any possible delay in delivery
- Daily update shipment and record invoice of each PO/DS to estimate the turnover achieved
Customer service and management
- Response any inquiries from customer in a timely manner.
- Deal with and manage all claim and return requests from customers
- Build customer service culture and ensure high customer satisfaction.
- Measure and collect customer satisfaction
- Report order and delivery status regularly to Customer Service Leader.
- Other jobs assigned by Customer Service Leader
Requisiti di lavoro
- Education: College/University
- Experience: at least 3years at similar level.
- Skills: Good organization, negotiation and interpersonal skills
- Good presentation and explanation
- Meticulous, detail-oriented and problem solving
- Ability to work under pressure
- Language: English in business level
- Experience in packaging field will be preferable
Beneficio del lavoro
- Chế độ bảo hiểm
- Phụ cấp
- Xe đưa đón
- Chăm sóc sức khỏe
- Tăng lương
- Nghỉ phép năm
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Scadenza: 14-05-2024
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