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Assistant Air Operation Manager
오류
☞ CÔNG TY TNHH KINTETSU WORLD EXPRESS VIỆT NAM
전망: 167
갱신일: 14-04-2024
위치: Ho Chi Minh
범주: 운송 / 물류 / 창고 다른 해외 직업
수평: Quản lý
봉급: Cạnh tranh
교육: Đại học
경험: 5 - 6 Năm
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업무 설명서
1. Guiding, training Air operation (Document, Terminal, Air Import)
- Assist operation manager in training, guiding operation staffs the Air Operation Workflow.
- First escalation to solve all operation issues as assigned by operation manager.
2. Collaboration
- Coordinating with all other divisions (Sales, CS, Pricing, procurement) & other stations, following up with KWE oversea, HQ to establish implementation SOP.
- Frequently communicating, reviewing Operation processes of stations to adjust SOP.
- Connect all staff within the Air product to run the work smoothly.
3. Follow up and monitor internal Implementation SOP, KPI for Air Operation
- Assist operation manager in implementation SOP, KPI for each account.
- Measure KPI of all assigned sections.
- Research the term, conditions of Terminal Security, warehouse workflow for normal & special request cargo to instruct to the staff & ensure partners’, company’s compliance.
- Propose the clear workflow, SOP to ensure the process run smoothly.
4. Assist to manage Air Operation division to improve Productivity.
- Regularly review operation with all sections to improve productivity, adapt the scenario.
- Guide & support operation for the special cases or out of SOP terms & condition
- Assist manager in monitoring operation performance against set targets and objectives and to take countermeasures for improvement when needed.
- Ensure full compliance in various areas of operation and risk management.
- Advice manager in evaluating challenge sheet for Supervisor level down.
- Support to facilitate the suitable working environment.
- Monitor OT of the staff.
5. Report
- Make all relevant reports (EDI, Workflow, KPI,.) to Superiors as assigned.
- Provide report to Sales & if requested.
작업 요구 사항
► Education and Experience
- Bachelor’s degree in business management or equivalent.
- 3-5 years of experience in a leadership role or equivalent position.
- Comprehensive knowledge of airfreight operation process and the overall logistics.
- Good knowledge of geography to assist with the day-to-day movement of freight around the world.
- Demonstrated leadership ability to include driving KPIs, team building.
► Required Skills/Abilities:
- Proficient with Microsoft Office Suite or related software.
- Advanced in English skill (4 skills), additional language should be an advantage.
- Excellent problem solving and negotiation skills.
- Strong analytical, data analysis.
- Good teamwork skills and strong self-motivation.
- Being able to work under high pressure.
- Excellent interpersonal skills and communication skills in both verbal and written.
- Excellent organizational and time management skills with ability to manage multiple deadlines and set priorities team player and able to work in a multi-team environment.
- Good at listening skill, Adaptability skill, Initiative
- Attention to detail and accuracy.
- Customer service orientation.
- Good relationship with warehouses
직업 혜택
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
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마감 시간: 14-05-2024
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