Chuyên Viên Giải Quyết Quyền Lợi Bảo Hiểm - Claim Executive

오류

☞ Dai-ichi Life Việt Nam

전망: 227

갱신일: 04-05-2024

위치: Ho Chi Minh

범주: 제약 / 화학 / 바이오 테크 보험 건강 / 의료

수평: Nhân viên

봉급: Cạnh tranh

교육: Đại học

경험: 1 - 2 Năm

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업무 설명서

JOB PURPOSE :

  • Carefully checking Claim Process
  • Completing specific tasks in Claims Dept as assigned by Head of Claim

PRINCIPAL ACCOUNTABILITIES :

  • Assess and suggest/ make decision health care claim cases,
  • Prepare letters requesting additional information/document
  • Prepare inform letters accepting/declining claims
  • Brief and suggest solutions as receiving complaint
  • Coach newbies as requested
  • Doing others as required which will change the % of time for other accountabilities

작업 요구 사항

JOB SPECIFICATION :

  • University graduated.
  • Knowledge of law, medical, insurance.
  • Having experience in life/health care insurance.
  • Good English communication

WORKING RELATIONSHIPS :

  • Maintain good relationship with direct Manager, the sales force and other staff.
  • Communicate clearly, politely, professionally with relevant bodies.
  • Maintain good helpful relationship with claimants and diplomatically deal with difficult claims ensuring the maintenance of the company’s reputatio

CHALLENGES:

  • Ensure that all claims are handled promptly, effectively with agreed service standards.
  • Ensure that clear and timely communications are made to sales force in relation to claims handling and payments.
  • Make sure the work done is customer - focused
  • Work under high pressure

직업 혜택

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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마감 시간: 03-06-2024

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