Chuyên Viên Giải Quyết Quyền Lợi Bảo Hiểm - Claim Executive

错误

☞ Dai-ichi Life Việt Nam

视图: 226

更新日: 14-04-2024

位置: Ho Chi Minh

类别: 制药/化学/生物技术 保险 保健/医疗

水平: Nhân viên

薪水: Cạnh tranh

水平: Đại học

经验: 1 - 2 Năm

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职位描述

JOB PURPOSE :

  • Carefully checking Claim Process
  • Completing specific tasks in Claims Dept as assigned by Head of Claim

PRINCIPAL ACCOUNTABILITIES :

  • Assess and suggest/ make decision health care claim cases,
  • Prepare letters requesting additional information/document
  • Prepare inform letters accepting/declining claims
  • Brief and suggest solutions as receiving complaint
  • Coach newbies as requested
  • Doing others as required which will change the % of time for other accountabilities

工作要求

JOB SPECIFICATION :

  • University graduated.
  • Knowledge of law, medical, insurance.
  • Having experience in life/health care insurance.
  • Good English communication

WORKING RELATIONSHIPS :

  • Maintain good relationship with direct Manager, the sales force and other staff.
  • Communicate clearly, politely, professionally with relevant bodies.
  • Maintain good helpful relationship with claimants and diplomatically deal with difficult claims ensuring the maintenance of the company’s reputatio

CHALLENGES:

  • Ensure that all claims are handled promptly, effectively with agreed service standards.
  • Ensure that clear and timely communications are made to sales force in relation to claims handling and payments.
  • Make sure the work done is customer - focused
  • Work under high pressure

工作兴趣

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm
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最后期限: 14-05-2024

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