Manager / Corporate Claims Division

Báo lỗi

☞ Công Ty TNHH Bảo Hiểm Phi Nhân Thọ MSIG Việt Nam

Lượt xem: 165

Ngày cập nhật: 14-04-2024

Địa điểm: Hà Nội

Ngành nghề: Bảo hiểm Tư vấn - Chăm sóc khách hàng Marketing - PR

Vị trí: Quản lý

Mức lương: Cạnh tranh

Trình độ: Đại học

Kinh nghiệm: 3 - 5 Năm

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Mô tả công việc

KEY OUTPUTS:

1)Professional work requirement

· To handle and settle non-marine claims or marine claims.

· To handle other kinds of insurance claims depending on actual requirements.

  • To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required.
  • To follow up outstanding claims information and negotiate with claimants for settling of the claims.

2)Professional job management

· To be responsible for claims management and loss control activities as required by the Company.

· To manage the subrogation recovery cases.

· To manage the coinsurance & reinsurance claims (inward, outward).

· To comply with the guidelines of the Claims Manual and compliance requirements.

· To use and manage the software systems and its related tasks/projects.

3)Employee management

· To allocate the works among the staffs to the best effective operation.

· To ensure the loss adjusting approaches to be properly conducted and managed.

· To observe accuracy, completeness and timeliness when carrying out daily responsibilities.

4)Guiding and coaching

· To deliver necessary training sessions to subordinates.

· To deliver necessary training sessions and seminar to the clients.

5)Other works as required by Company and the Managements

· To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services.

· To prepare reports, statistics for relevant internal meetings.

· To execute other office tasks as required by the Company.

· Other claims documents control and data storage as required.

RELATIONSHIPS:

  • Intermediaries & clients;
  • MSIG Vietnam staff and peers;
  • Industry peers, reinsurers, lawyers

DECISION MAKING AUTHORITY:

To understand and act within the delegated authority given by Management.

KEY PERFORMANCE INDICATORS:

  • Customer Satisfaction;
  • Salvage & Subrogation recoveries, adequate loss reserving and proper claim settlement;
  • Incurred claims ratio & Claims processing turnaround time;
  • Other KPIs as agreed.

Yêu cầu công việc

QUALIFICATIONS:

· University graduated

· Good command of English

SKILLS/KNOWLEDGE:

· Effective inter-personal exchange skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.

· Analytical and synthetically ability.

· Insurance knowledge

· Relevant laws and regulations

· Have management skills

·Have abilities and willing to train employees

EXPERIENCE:

· At least 5 years experience in insurance claims.

COMPETENCIES:

·Achieve Results

·Build a Sustainable Future

·Communicate and Collaborate with Others

·Drive Innovation and Manage Change

·Empower Self and Others to Perform

·Focus on Customers

·Grow Capabilities

·Have Ethics and Be Compliant

Quyền lợi công việc

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
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Hạn nộp: 14-05-2024

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