Business Development Supervisor (Đà Nẵng)

ROLE OBJECTIVES:

As Business Development Supervisor (Đà Nẵng), you will need to:

• Identify new business opportunities (hunter) in HR Services in order to generate revenue, improve profitability and help the business grow

• Developing ways to improve the customer experience and build brand loyalty

• Understand customers and potential customers’ needs and offer the appropriate services/solutions

• Motivating & collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals

• Maintaining a strong understanding of products and services and innovating new ways to serve businesses.

ACCOUNTABILITIES:

Finance

• Strategize with other Heads of Business Units to accomplish business growth goals

Business Development

Market research & Analysis:

• Research market & economics trends, competitors to identify potential industries to build new clients for growth opportunities.
• Identify and develop the company’s unique selling propositions and differentiators.
• Sales Channel Strategy (Alliance Partnerships, Client’s network, E-Commerce, etc.)
• Commercial/Pricing Strategy

Business development

• Prioritizing and tracking investments across new product development initiatives
• Responsible for project managing/integrating new business ideas and/or acquisitions.
• Develop and lead business development team and strategies to achieve set revenue growth, new leads
• Develop plan to transfer from new leads to close deals.
• Shape and execute the gap plan with BD/sales members across BUs in conjunction with BU Heads
• Oversee the development of key projects and is accountable for the successful closure of business deals.
• Promote and strengthen Talentnet way, enhancing entrepreneurship mindset from Talentnet employees via cross selling process.
• New product development inputs and proposals

Develop network & Explore market

• Develop partnership strategy from Talentnet’s networks for identifying new business opportunities
• Identifying and developing optimal revenue models, sales/distribution channels, pricing, and new product development strategies
• Identifying and negotiating strategic partnerships including financial arrangements, customer sharing, and intellectual property rights
• Establish high-level, significant relationships with potential clients, partners, key decision-makers, and industry leaders to promote the organization’s products, services, and human capital solutions.
• Be responsible for solidifying Talentnet’s presence in the local & regional marketplace through consistent participation in networking organizations and events.
• Present to and consult with mid and senior managerial level on business trends with a view to developing new services, products, and distribution channels.

Process/ Function

Service Excellence

• Be responsible for CRM system and customer service processes to continually improve customer service and make the planned changes quickly and effectively for improvement areas.
• Develop sales framework, tool kits, applied for Sales/ BD nationwide
• Coordinate with Marketing to increase NPS year on year.
• Coordinate with other business FHs to approach potential segments and customers
• Develop effective customer complaints system and process in place