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[TAM SON] HN - Store Manager (Thời Trang & Mỹ Phẩm Cao Cấp)
Erro
Ver: 208
Dia de atualização: 14-04-2024
Localização: Ha Noi
Categoria: Vendas Consultoria / Atendimento ao Cliente
Posição: Quản lý
Salário: Cạnh tranh
Experiência: 3 - 5 Năm
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Descrição do emprego
1. P&L Management
- Support Retail manager to plan to grow sales in the store
- Support Retail manager to develop an annual budget that keep track of all expected expenses and sales.
2. Sales management and sales service
- Ensure that all customers are served properly
- Cooperate with Retail manager to develop sales strategy based on market trends, sales goals and invemtory control.
- Implement this strategy with a quality-oriented sales policy and customer service
- Ensure that all sales teams fully understand the sales strategy and apply it
- Ensure good after-sale services
- Support the Retail Manager to prepare a sales budget every 6 months
3. Operation
- Check the staff’s cleaning, general display and uniform
- Inventory and control import and export of goods
- Control stock and order.
- Check out the promotions at the time of application and persistently disseminate to employees
4. Purchase
- Execute a suitable purchasing strategy, based on the specifics of the store (demand, inventory, and sales goals)
5. Inventory
- Proactive inventory management to increase sales
- Always fully aware of the inventory of all product lines and report ly to the Retail manager, predict product accumulation and shortages, and maintain as reasonable as possible.
- Optimize in-store sales by ensuring inventory is available, and regularly rearranging goods in the store
6. Knowledge of goods and products
- Train the sales team to develop the right sales skills
- Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations
- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
- Develop a training plan and make recommendations to the Manager every year
7. Customer Service
- Ensure that each member of the Sales Team provides an excellent service to each customer entering the store, consistent with the Brands customer service standards.
- Sales growth through suitable services for all customers
- Always be present and resolve internal problems at the store in case of a conflict
8. Team Management
- Responsible for allocating business goals, scheduling work schedules for employees
- Promote the sales team to serve all customers according to specified standards
- Supervise and maintain high quality staff
- Track each employees performance
- Ensure that the team is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
- Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.
- Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company
- Ensure all team members receive the right support to reach their best potential
9. Sales Management
- Ensure that processes and systems are clearly understand, run smoothly, and comply with the ever-changing needs of sales operations
- Support the Retail manager according to the Companys process of handling sales reports
10. Communication
- Deploy all communication activities as instructed by the Marketing department in relation to the store as required
- Propose to Marketing all communication activities that can help achieve the stores sales goals
- Always be a brand ambassador for all store visitors and to ensure that each member of the sales team acts as the brand ambassador
11. Asset Management
- Responsible for the management and maintenance of the stores assets
- Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities
12. Team Training
- Responsible for guiding and training new employees in accordance with the Companys regulations and procedures
- Train employees in sales skills, customer communication and other skills
13. Other jobs as assigned by the Direct Manager
Requisito de emprego
- Graduating from college or higher
- At least 5years management skills in luxury retails or similar qualifications
- Fluent English
- Experience in retail, fashion, executive management skills is an advantage
- Knowledge of Microsoft Office skills
Benefício de emprego
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
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Data limite: 14-05-2024
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