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水平: Nhân viên
薪水: 13 Tr - 15 Tr VND
水平: Trung cấp
经验: 1 - 3 Năm
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职位描述
Job purpose:
Reporting to the Marketing Service Manager, the Account Support Executive is accountable for:
- Help grow our company by supporting & caring existing clients for their marketing service requrirement
- Ensure high quality of Marketing service delivery, Solution & Implementation
Responsibilities or “what you have to do”:
- Providing support for clients by learning about and satisfying their needs.
- Building long-lasting, mutually beneficial, positive & trust relationships with Cleints’ contacts and internal departments to create a better customer experience.
- Contact Clients, uncover the needs, deliver the best solutions that help customers solve their marketing needs
- Handling complaints and negotiations.
- Timely management of large amounts of inbound and outbound calls regarding marketing services
- Provide solutions and/or alternatives based on customers needs, clarifies information, and research each issue
- Create and manage social media profiles for the client, including Facebook, Google, and Instagram
- Collaboration with other departments in the development of marketing promotions (SMS, email, and social media)
- Ensure compliance across all marketing and communications channels, materials provided to Clients
- Research competitors and provide suggestions for improvement
工作要求
Required qualification:
- Level of Education/Academic Qualification
- College’s or Bachelor’s Degree or equivakent in Marketing, Communications, Digital technology, business administration or related field.
- Relevant Work Experience
- Minimum 1-year experience in the same position
- Solid understanding of digital marketing
- Ability to understand client needs and handle the negotiation process.
- Excellent verbal and written communication skills, analytical, critical thinking, and problem-solving skills
- A strong sense of ownership work, organizational and project management
- Proactive, results-driven, trustworthy, and willing to go an extra mile
- Other Competencies/Abilities/Skills Required
- The drive and energy to manage multiple accounts while looking for marketing service opportunities.
- Computer skills, especially MS Office and CRM software.
- Strong time management skills
- A can-do attitude and strong team spirit, service spirit and spirit of progress
- Collaboration
- Being customer-centric
- Good written and verbal English
- Ability to work in flexible working hours including night time, weekends or public holidays
工作兴趣
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
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最后期限: 14-05-2024
点击免费申请候选人
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