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Manager, Reservation Services
Erreur
Vue: 220
Jour de mise à jour: 14-04-2024
Localisation: Quang Nam
Catégorie: Conseil / Service client
Niveau: Quản lý
Salaire: Cạnh tranh
Éducation: Đại học
Expérience: 3 - 4 Năm
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Description de l’emploi
- · Conduct and update a diagnostic of the market to acquire an overview and analyze the performance.
- · Monitor the results of the hotels and identify divergences with the budgets and inform the operational employees.
- · Manage room inventories to maximize room revenue.
- · Apply the Revenue Management initiatives: overbook length of stay, contract management, and price and client mix management.
- · Advise the operational employees in the preparation of the marketing plans and hotel budgets.
- · Constantly communicate with and inform relevant HOD(s) of the market and the Residences Director of the business results.
- · Manage the client portfolio allocated to, according to criteria determined by your management and in line with standards.
- · Maintain commercial relations, informing and advising customers on changes to products. Organizing, supervising, and coordinating your teams work.
- · Manage reservation team to ensure best practice is followed at all time
- Other relevant assignment by Line Manager/Head of Division.
Exigences de l’emploi
- · Bachelor’s degree in business and/or a hotel industry related post high school qualification (e.g. Diploma in Hotel Management).
- · At least 2–3 years in reservation with supervisory skills.
- · Good command of English for written, spoken & comprehension.
- · Good understanding of reservation system, strong analytical skills, able to do forecasting and reports, good understanding of Revenue/ Yield Management.
- · Well-groomed, self-initiator & self-motivated, outgoing, pleasant looking and goal- oriented- achiever.
- · Ability to work independently, teamwork spirit, self-motivated, enthusiastic.
- · Organizing, planning, and prioritizing skills.
- · Good customer service skills, outgoing & friendly.
- Hardworking, honest, and accurate-good work ethics, teamwork.
Bénéfice d’emploi
- Laptop
- Chế độ bảo hiểm
- Xe đưa đón
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
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Date limite: 14-05-2024
Cliquez pour postuler pour un candidat gratuit
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