Manager, Reservation Services

视图: 226

更新日: 14-04-2024

位置: Quang Nam

类别: 咨询/客户服务

水平: Quản lý

薪水: Cạnh tranh

水平: Đại học

经验: 3 - 4 Năm

Đang tải ...

职位描述

· Conduct and update a diagnostic of the market to acquire an overview and analyze the performance.
· Monitor the results of the hotels and identify divergences with the budgets and inform the operational employees.
· Manage room inventories to maximize room revenue.
· Apply the Revenue Management initiatives: overbook length of stay, contract management, and price and client mix management.
· Advise the operational employees in the preparation of the marketing plans and hotel budgets.
· Constantly communicate with and inform relevant HOD(s) of the market and the Residences Director of the business results.
· Manage the client portfolio allocated to, according to criteria determined by your management and in line with standards.
· Maintain commercial relations, informing and advising customers on changes to products. Organizing, supervising, and coordinating your teams work.
· Manage reservation team to ensure best practice is followed at all time
Other relevant assignment by Line Manager/Head of Division.

· Bachelor’s degree in business and/or a hotel industry related post high school qualification (e.g. Diploma in Hotel Management).
· At least 2–3 years in reservation with supervisory skills.
· Good command of English for written, spoken & comprehension.
· Good understanding of reservation system, strong analytical skills, able to do forecasting and reports, good understanding of Revenue/ Yield Management.
· Well-groomed, self-initiator & self-motivated, outgoing, pleasant looking and goal- oriented- achiever.
· Ability to work independently, teamwork spirit, self-motivated, enthusiastic.
· Organizing, planning, and prioritizing skills.
· Good customer service skills, outgoing & friendly.
Hardworking, honest, and accurate-good work ethics, teamwork.

Đang tải ...

点击免费申请候选人

Đang tải ...

Đang tải ...

Đang tải ...