Customer Success Specialist

Errore

☞ Globish Academia

Visualizza: 191

Giorno di aggiornamento: 14-04-2024

Località: Ho Chi Minh

Categoria: Istruzione / Formazione I saldi

Posizione: Nhân viên

Stipendio: Cạnh tranh

Educazione: Cao đẳng

Esperienza: Trên 1 Năm

Đang tải ...

Descrizione del lavoro

  • Improving client satisfaction and retention and identifying expansion selling opportunities to grow Globish’s customer portfolio

  • Work closely with customers to conduct trials, onboard and provide best practices for effective implementation towards the customer’s goals and objectives.

  • Develop short and long-term engagement goals in collaboration with the team and constantly check in with the key contact and operations team of customers to maintain/improve learners’ engagement rate delivery.

  • Work with Business Development for renewals/manage renewals

  • Conduct exit interviews with ex-clients

  • Report weekly/monthly/quarterly results

  • Other relevant tasks assigned by the manager.

Requisiti di lavoro

  • Having experience in working with B2B Clients

  • Experience in classroom engagement, training workshops (ESL teaching experience) is a plus

  • Experience in software deployment or training for businesses.

  • Detailed – oriented and Service – Oriented.

  • Excellent communication, presentation skills, and negotiation skills.

Beneficio del lavoro

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
Đang tải ...

Scadenza: 14-05-2024

Clicca per candidarti per un candidato gratuito

Applicare

Đang tải ...
Đang tải ...

LAVORI SIMILI

Đang tải ...
Đang tải ...